Exceeding Patient Expectations During COVID-19 and Beyond

Join ACHCU and Axxess for this webinar to learn how the drive for patient-centered care does not stall with coronavirus (COVID-19) and social isolation.  Prior to the pandemic, patients struggled with chronic health problems and loneliness, which are further aggravated by physical isolation and anxiety.  There are immediate actions in-home organizations can implement to meet patients’ needs.  Participants will learn models for framing patient concerns in an optimistic manner, and leave better equipped to address their overall concerns and exceed their expectations during this crisis and beyond.

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