Performance Improvement (PI) Audit Tools

Specialty Pharmacy (SRX)

Performance Improvement (PI) Audit Tools are used to perform audits of your Specialty Pharmacy to meet ACHC standards DRX6-1A to DRX6-6A. The templates, forms, and tools are designed to save you time and reduce your expenses for performing the required audits while providing you data that can help your company improve its services.


After purchase, ACHCU will work with you to customize the tool for your organization.


Specialty Pharmacy PI Tools in this packet:

Performance Improvement Meeting Minutes

Description of Activities

Satisfaction Survey Tally Results

Satisfaction Survey Audits

Complaints Audits

Incidents Audits

Adverse Events Audits

Specialty Pharmacy Patient File Checklist

Specialty Pharmacy Patient Record Audit

Employee File Checklist

Employee Record Audit

Denial and Coding Audit

Compliance Audit Checklist

Dispensing Accuracy Audit

Delivery Time Audit

Specialty Pharmacy Call Center Metrics

Annual Performance Improvement and Compliance Report

Patient Satisfaction Survey

Referral Satisfaction Survey

Employee Satisfaction Survey


After purchase, ACHCU will work with you to customize the tool for your organization.